How do I access the online user guide for the Purview viewer?
A detailed guide and overview of the Purview viewer can be requested through this link.
How can I get in touch with Purview Support?
For any technical issues with the Purview viewer, please connect with Purview Support:
Email: support@purview.net
Phone: (800)501-1537
Hours: 4 AM – 9 PM ET
What are the recommended requirements for web viewing and monitor standards on the Purview platform?
When using the Purview platform to view DICOM cases within Medality, it is important to ensure that your computer and monitor meet the recommended system requirements. This helps ensure the best performance and viewing experience when reviewing imaging studies.
Recommended Requirements for Web Viewing
When Purview is used as a web-based viewer, the following system specifications are recommended.
Operating System
- Windows 10 or newer
- macOS 10.12 or newer
Recommended Browser
Purview is a browser-based viewer and does not require additional software installation.
For the best performance and compatibility, we recommend using:
- Google Chrome (latest version)
Other modern browsers may work, but Chrome is recommended for the most reliable experience.
Hardware
Recommended system specifications include:
- Modern x64 processor (Intel i5 or equivalent)
- 4 or more CPU cores at 1.5 GHz or higher
- 8 GB RAM or more
- Dedicated graphics card (NVIDIA or AMD) recommended
- DirectX 12 compatible
2 GB or more dedicated graphics memory
- DirectX 12 compatible
Network Requirements
- 30 Mbps or higher internet connection speed recommended
- Cellular connections such as 4G/LTE or 5G may also support viewing
Higher system specifications and faster internet speeds may improve performance when reviewing large CT or MRI studies.
Mobile Requirements
Mobile viewing may be possible on supported devices.
iOS
- iOS 10 or newer
- iPhone 6 or newer
iPad Air or newer
Android
- Android 6 or newer
- Devices running Android OS 6.0 or later
For the best experience reviewing imaging cases, a desktop or laptop computer is recommended.
Monitor Recommendations
Image quality can be affected by the monitor used when reviewing imaging studies.
Recommended display specifications include:
General radiology viewing:
- 3 megapixel (3MP) display
- 21.3 inch screen
- 1536 × 2048 resolution
Higher resolution monitors may improve visualization when reviewing larger imaging studies.
Where can I access a video tutorial on the Purview viewer?
A brief video tutorial of the Purview viewer can be located here.
The tutorial will provide step-by-step instructions on how to use the Purview viewer, including how to navigate images, adjust settings, and perform various tasks.
By accessing the video tutorial on the Purview viewer, you can gain a better understanding of how to use the viewer and take full advantage of its features and capabilities.
What tools are available via the Purview viewer?
The Purview viewer provides a range of tools and features to help you view and work with DICOM images. Some of the key tools available in the Purview viewer include:
- Zoom: You can zoom in and out on images to get a closer look or view more of the image.
- Pan: You can pan around the image to focus on specific areas or get a better view of the image as a whole.
- Windowing: You can adjust the brightness and contrast of the image to make it easier to see details.
- Measurement: You can measure distances, angles, and other features of the image.
- Annotations: You can add text, arrows, and other annotations to the image to highlight specific areas or provide additional information.
In addition to these tools, the Purview viewer also provides features such as the ability to view images in multiple layouts, to compare images side-by-side, and to adjust image settings such as orientation and grayscale.
A PDF overview of all available Purview tools can be located here. Please click here for a video tutorial of the Purview viewer.